Our Client Case
traditionally recognizes ways in which our clients have
pursued original approaches in implementing information
systems technologies to help them do their jobs better. In
short, we proudly feature the extensive knowledge,
experience, and innovation permeating our University
community. We hope this issue encourages sustained
collective sharing of these resources, so that we may all
continue to grow and profit from them.
Each article in this issue
examines various successful technological improvements
achieved by University faculty and staff within their
departments and colleges. The articles also provide insight
as to how these change initiators secured the knowledge,
materials, and support they needed to turn their ideas into
Improvements to business
processes emerge out of the unwavering commitment of time
and the disciplined application of critical self-analysis.
Without these baseline ingredients, attempts to improve
processes fall short of expectations because they are
limited by the artificial constraints of existing
Innovators must seek to
challenge the validity of the status quo, exploring obvious
paths of inquiry from fresh perspectives, asking basic
questions such as, What do we wish to accomplish? Why do we
do things this way? Is there a better way we can do this?
Only in this way can complex, problem-specific solutions be
realized. Openness to change is imperative if we hope to
reap the benefits offered by technological advances. Old
constraints give way and the astute innovator prepares for
the new ones that will crop up.
The selected case
studies in this issue detail success stories that
distinguish your colleagues as innovators -- those who
invested time, answered questions, and deployed the
available expertise, services, and data creatively to
achieve their objectives. I hope these success stories
inspire you to expand and further the possibilities in your
business environment. For those of you who have already made
the commitment to pursue innovation, I applaud your efforts
and encourage you to remain open to change. For those of you
who are about to begin, I hope the following articles
provide the inspiration to examine and improve your own
Associate Vice President of AISS.
Proceed to CONTENTS Volume 14, Number 1.